1. Introduction
At Dog Grooming & Spa, we are committed to protecting the privacy of our clients and visitors. This Privacy Policy explains how we collect, use, store and protect the personal information you provide to us when visiting our website or using our services.

By accessing our website and providing us with your information, you agree to the terms of this policy.

2. Information We Collect
We may collect the following personal data when you interact with our website or services:

Contact information: Name, phone number, email address.
Your pet’s details: Name, breed, age, health status (if applicable).
Payment information: If you make purchases or reservations online, we may securely process payment data through third-party payment providers.

Browsing data: IP address, device type, browser used, pages visited on our website.
3. Use of Information
We use the information collected for the following purposes:

Manage appointments and provide our grooming and spa services.
Send booking confirmations and reminders.
Improve our services and the user experience on our website.
Send promotions, news and special offers (only if you have given your consent).
Comply with legal and security obligations.

4. Information Protection
We implement appropriate security measures to protect your personal information from unauthorized access, loss or disclosure. We do not share or sell your data to third parties except when necessary for the provision of our services (e.g. secure payment gateways).

5. Cookies and Tracking Technologies
Our website may use cookies and analytics tools to improve user experience. You can set your browser to reject cookies, although this may affect some functionality of the site.

6. User Rights
As a user, you have the right to:

Access your personal information that we have collected.
Request correction or deletion of your data.
Withdraw your consent to the use of your information at any time.
To exercise these rights, contact us at [contact email].

7. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the corresponding update date.